Contact

Draft — not yet reviewed by a lawyer. This wording was written in-house and is accurate about how the site behaves, but it has not been checked by anyone qualified. Passages in [SQUARE BRACKETS] are decisions still to be made.

Getting in touch

Write to [CONTACT EMAIL ADDRESS]. Messages are read by a person, usually within [RESPONSE TIME].

Appeals

If your application was refused or your account suspended and you believe it was a mistake, say so in writing. A different person will look at it.

Data protection

For anything about the information we hold on you, write to [DATA PROTECTION CONTACT]. You can download everything we hold from your account settings without needing to ask.

Reporting a member

Do not use email for this. Use the report button on the member's profile — it reaches the moderation queue directly and carries the context a reviewer needs.

Security

If you have found a vulnerability, please tell us before telling anyone else, at [SECURITY CONTACT]. We will not pursue anyone who reports a genuine issue in good faith and gives us a reasonable chance to fix it.

Advertising

Advertising enquiries go through the [advertiser portal](/advertise/).